United Airlines allows passengers to share AirTag tracking information on luggage

United Airlines allows passengers to share AirTag tracking information on luggage

Assessment

Interactive Video

Architecture

University

Hard

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Andrew Rafferty reports from Washington on a new protocol by an airline for handling lost luggage. Customers can share the location of an air tag or other Find My Network accessory with United customer service agents. The service team will use this information to help locate missing or mishandled luggage.

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2 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should customers do in the event of a lost bag according to the airline?

Contact the police

Share the location of an air tag

Wait for the airline to find it

File a complaint

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main purpose of the information shared with United customer service?

To track down missing or mishandled luggage

To get a refund

To complain about the service

To request a new bag