CLEAN: France: compensation for Orange clients after network failure

CLEAN: France: compensation for Orange clients after network failure

Assessment

Interactive Video

Other

10th Grade - University

Hard

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The transcript discusses a rare network outage affecting Orange's mobile services due to a software issue. The company apologizes to customers and offers a day of free communication as compensation. Additional offers include a free cinema ticket. Future investments and plans to improve services are also mentioned.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

Quel est le risque mentionné par le représentant d'Orange concernant les dysfonctionnements?

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OFF

2.

OPEN ENDED QUESTION

3 mins • 1 pt

Quelles compensations ont été offertes aux clients affectés par la panne?

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OFF