Air strikes in Ajdabiya

The video tutorial introduces the concept of an apology, focusing on its importance in communication.

What emotions might someone feel when they say 'I'm sorry'?

• Guilt

• Relief

• Anger

• Happiness

In what situations do people typically say 'I'm sorry'?

• After making a mistake

• When someone is sad

• During a celebration

• When greeting someone

How can saying 'I'm sorry' impact a relationship?

• It can strengthen trust

• It can create distance

• It can lead to forgiveness

• It has no effect

What are some alternative phrases to 'I'm sorry' that convey regret?

• I apologize

• My bad

• Excuse me

• I regret

Why is it important to express apologies in communication?

• To show empathy

• To avoid conflict

• To manipulate others

• To express indifference