Severe Flooding in Southern England

The transcript describes a flood incident where pumps failed to prevent water from inundating homes. Residents were caught off guard, with one recounting being awakened by a neighbor's warning. The floodwaters quickly rose to over a foot deep. In Malmesbury, Wiltshire, firefighters had to rescue people through upstairs windows as the River Avon overflowed, reaching depths of three feet. The town was unprepared for such flooding, highlighting the need for better flood management and emergency preparedness.

How did the residents react to the flooding as described in the text?

What were the conditions that led to the flooding from the River Avon?