Listening Practice: Management

What is the main role of a manager?

• To entertain customers

• To plan, organize, and make decisions

• To work alone without a team

• To follow orders from employees

What are the three main resources a manager must handle wisely?

• Technology, communication, and teamwork

• Products, marketing, and sales

• Money, time, and employees

• Customers, suppliers, and competitors

Why is communication important in a company?

• It helps employees understand their roles

• It makes the company more competitive

• It saves money for the business

• It allows employees to work independently

What should managers do when a company faces challenges?

• Ignore them and continue with the same strategy

• Be flexible and find solutions

• Stop taking risks and avoid changes

• Depend only on past success

Why is customer satisfaction important for a business?

• It reduces the company’s costs

• It ensures business growth

• It allows managers to work less

• It prevents employees from leaving