Email Benefits

Why is it important to know how to write a professional email?

• It helps you communicate clearly and respectfully with teachers, employers, and colleagues.

• It allows you to use slang and informal language in formal settings.

• It ensures that your emails are always answered immediately.

• It makes your emails more entertaining for the reader.

Why is it important to include a subject line in an email?

• It helps the recipient understand the purpose of the email before opening it.

• It makes the email look more professional and organised.

• It increases the chances of the email being read and responded to.

• All of the above.

Which of the following words or phrases is MOST appropriate to use in a professional email?

• Hey, what’s up?

• No greetings needed

• Dear Mr. Lee, I hope you’re doing well.

• Dear Lee, I hope you’re doing well.

What is the best way to ensure you have attached a file before sending an email?

• Mention the attachment in the email but send the file in a separate email later.

• Send the email first, then realize later if you forgot the attachment.

• Assume the recipient will remind you if the attachment is missing.

• Double-check the email before sending and look for the attachment icon or file name.

What do CC and BCC stand for in an email, and how are they used?

• CC (Carbon Copy) sends a copy of the email to additional recipients, while BCC (Blind Carbon Copy) hides the email addresses of recipients from others.

• CC (Clear Copy) ensures the email is readable, while BCC (Backup Copy) saves a copy of the email for future use.

• CC (Corporate Copy) is used for business emails, while BCC (Blank Copy) is for personal emails.

• CC (Confirmed Copy) asks recipients to confirm they read the email, while BCC (Blocked Copy) prevents replies from being sent.

Which of the following is the MOST professional email address?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

How can a digital signature benefit a person sending an email?

• It allows the recipient to easily delete the email.

• It automatically replies to the email with a confirmation message.

• It confirms the identity of the sender and ensures the email hasn’t been tampered with.

• It guarantees the email will be read immediately by the recipient.

Are you enjoying the video lesson?

• Yes

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Why is it important to double-check an email before sending it?

• To make sure you included all necessary information and attachments.

• To check for spelling and grammar errors that could make the email unclear or unprofessional.

• To ensure the email is going to the correct recipient and address.

• All of the above.

Which of the following is the MAIN difference between a formal and an informal email?

• Formal emails are always shorter than informal emails.

• Informal emails use slang and abbreviations, while formal emails use polite language and proper structure.

• Formal emails are written with emojis, while informal emails are not.

• Informal emails always include a subject line, while formal emails do not.