Corporate Social Responsibility for Businesses: A Broader Perspective

The video discusses corporate social responsibility (CSR) and how businesses can adopt a broader perspective beyond profit-making. It highlights the importance of considering external factors like customer satisfaction, environmental impact, and employee welfare. The video examines Tesco's CSR initiatives and the benefits and risks of CSR, including trust and profitability issues. It also explores CSR challenges in the banking sector and efforts in other industries like food manufacturing. The transition from a shareholder to a stakeholder concept is discussed, along with Carroll's CSR pyramid, which outlines business responsibilities.

What new insight or understanding did you gain from this video?