What is Design Thinking? Human-centered Problem-solving

The video introduces design thinking as a human-centered, iterative problem-solving method often used with Agile project management. It outlines a four-step process: Empathy, Essence, Experiment, and Evolution. The Empathy phase involves understanding users and defining problems. The Essence phase focuses on ideation and creating initial solutions. The Experiment phase includes prototyping and testing with users. Finally, the Evolution phase emphasizes evaluating and iterating on solutions. Design thinking is ideal for addressing complex, poorly defined problems by focusing on user needs and continuous improvement.

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