High Demand and Low Supply for Online Grocery Orders

The video discusses the impact of COVID-19 on Singapore's e-commerce, highlighting the surge in online shopping due to the circuit breaker measures. It details the challenges faced by companies like RedMart in meeting the increased demand, leading to delivery slot shortages and customer dissatisfaction. The video explains the reasons behind these issues, such as workforce constraints and increased demand, and describes the solutions implemented, including workforce expansion and partnerships with taxi drivers. The pandemic also exposed the overreliance on labor in the delivery sector.

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