Selling is all about understanding people

The speaker shares their journey from working as an admin manager at an Iveco Ford dealership to discovering a passion for sales. They credit Tom Chapman, the fleet sales director, for teaching them valuable sales skills, emphasizing the importance of building trust and personal connections. The speaker highlights the significance of being personable and observant to succeed in sales. Eventually, they advanced in their career by taking over Tom's position upon his retirement.

What new insight or understanding did you gain from this video?