The Difference Between Customer and Client

The video tutorial explains the difference between 'client' and 'customer', highlighting that 'customer' refers to someone who buys goods or services from a business, while 'client' refers to someone who receives professional, individualized services. It notes that in some languages, only one word exists for both terms, adding to the confusion. The video provides examples and general rules for using each term, with exceptions for large companies. It concludes with a challenge for viewers to identify businesses and determine if they have clients or customers.

What new insight or understanding did you gain from this video?

Evaluate responses using AI:

OFF