The Balanced Scorecard - Simplest explanation ever

The video explains the balanced scorecard, a model by Kaplan and Norton, which balances financial and non-financial performance measures for long-term business success. It highlights the importance of aligning business activities with strategic goals and introduces the four perspectives: financial, customer, learning and growth, and internal processes. The video also discusses key performance indicators (KPIs) and the strengths and weaknesses of the balanced scorecard, emphasizing the need for regular updates and resource investment to maintain relevance.

What new insight or understanding did you gain from this video?

Evaluate responses using AI:

OFF