Dow on How B2B Differs

Dow on How B2B Differs

Assessment

Interactive Video

Business

University

Hard

Created by

Quizizz Content

FREE Resource

The video discusses the importance of business-to-business experience, comparing it to consumer experience. Jennifer Zamora from Dow shares insights on her role in improving customer and employee experiences. Key strategies include a listening strategy and effective complaint management. The video also highlights the significance of journey mapping and the impact of the pandemic on business operations.

Read more

1 questions

Show all answers

1.

OPEN ENDED QUESTION

3 mins • 1 pt

What new insight or understanding did you gain from this video?

Evaluate responses using AI:

OFF