Margaret Heffernan: Dare to disagree

The video discusses the work of Alice Stewart, a pioneering epidemiologist who discovered the link between X-rays during pregnancy and childhood cancer. Despite her findings, it took 25 years for medical practices to change. Her collaboration with statistician George Kneale exemplified constructive conflict, which is crucial for effective decision-making. The video also highlights the importance of conflict in organizations, illustrated by Joe's case in a medical device company. It emphasizes the need to develop conflict-handling skills to foster open information and better decision-making.

What new insight or understanding did you gain from this video?