Tools for Feedback: Improving Performance in the Workplace

The video tutorial discusses various feedback tools used to enhance performance within organizations. It covers 360 degree feedback, which allows comprehensive feedback from all stakeholders, and climate surveys conducted biannually to improve workplace conditions. Mystery shopping is used to evaluate consultant performance, ensuring they meet organizational standards. The importance of providing constructive feedback to managers is highlighted, as employee dissatisfaction often stems from managerial issues rather than organizational ones.

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