Conflict Management Styles

The video tutorial explores five dominant conflict management styles: avoiding, accommodating, dominating, collaborating, and compromising. Using Doctor MA Rahem's model, it explains how these styles are plotted on a diagram based on concern for self and others. Each style is discussed with examples, advantages, and disadvantages. The tutorial encourages self-evaluation to identify one's dominant conflict style and suggests that collaborative and compromising styles are generally more effective.

What new insight or understanding did you gain from this video?