Next-Gen Concierges

The transcript discusses the evolution of Alfred, a company that provides in-home services, and its business model pivot from an on-demand service aggregator to partnering with large retailers and local providers. It also covers Amazon's smart home technology, focusing on Alexa and its integration into daily life. The conversation highlights the importance of building trust with customers, especially when providing in-home services, and explores the future of smart homes, potential partnerships, and market competition with tech giants like Google and Apple.

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