What new insight or understanding did you gain from this video?
CompTIA A+ Certification Core 2 (220-1102) - Ticketing Systems
Interactive Video
•
Information Technology (IT), Architecture
•
University
•
Hard
Quizizz Content
FREE Resource
The video tutorial covers the importance of systems in IT, focusing on OS Ticket, an open-source help desk system. It demonstrates handling tickets, emphasizing clear communication and priority management. Two examples are discussed: Jocelyn's LED issue and Dave's hard drive problem, highlighting the process of ticket reassignment and escalation. The tutorial concludes by encouraging viewers to explore open-source ticketing systems.
Read more
1 questions
Show all answers
1.
OPEN ENDED QUESTION
3 mins • 1 pt
Evaluate responses using AI:
OFF
Similar Resources on Quizizz
2 questions
UK Rail fares biggest increase for 5 years
Interactive video
•
University
3 questions
UK: Prince and Princess of Wales attend basketball game between the Miami Heat and Boston Celtics at TD Garden
Interactive video
•
University
3 questions
FRANCE: PARIS: WORLD CUP GOVERNING BODY FIFA PRESS CONFERENCE
Interactive video
•
University
3 questions
Complete SAS Programming Guide - Learn SAS and Become a Data Ninja - Common Problems with Install/Upload (Watch for Best
Interactive video
•
University
6 questions
The Revolution of Near Field Communication: Transforming Transactions and Ticketing
Interactive video
•
KG - University
2 questions
Revolutionizing Transportation and Payment Systems with NFC Technology
Interactive video
•
KG - University
3 questions
4:3 Emir of Kuwait only Gulf Arab leader at summit on Syria
Interactive video
•
University
3 questions
One Week Left to Apply for London Olympic Tickets
Interactive video
•
University
Popular Resources on Quizizz
15 questions
Multiplication Facts
Quiz
•
4th Grade
20 questions
Math Review - Grade 6
Quiz
•
6th Grade
20 questions
math review
Quiz
•
4th Grade
5 questions
capitalization in sentences
Quiz
•
5th - 8th Grade
10 questions
Juneteenth History and Significance
Interactive video
•
5th - 8th Grade
15 questions
Adding and Subtracting Fractions
Quiz
•
5th Grade
10 questions
R2H Day One Internship Expectation Review Guidelines
Quiz
•
Professional Development
12 questions
Dividing Fractions
Quiz
•
6th Grade