States Working To Curb Biased 911 Calls

The video discusses racially biased 911 calls and their potential to escalate situations. It highlights initiatives in Albuquerque, NM, where a community safety department is being developed to handle non-criminal calls with unarmed experts. In Oregon, a bill allows civil suits against false 911 callers, while New York is considering making biased 911 calls a hate crime. The video also emphasizes the need for better training for 911 dispatchers to identify and reject biased calls.

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