NHS staff reflect on the hardest year of their working lives

The video discusses the impact of COVID-19 on hospital workflows, highlighting the initial drop in heart attack presentations and the challenges faced post-lockdown. It covers the current operations in managing both COVID and non-COVID patients, the strain on ICU capacity, and the backlog of elective surgeries. The video also touches on the recovery progress and future outlook for hospital services, emphasizing the dedication of staff and the emotional impact of patient recovery.

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