Reflective Listening Skills in 3 Key Steps

This video tutorial explores the concept of reflective listening, emphasizing its importance in making people feel heard and understood. It outlines what reflective listening is and is not, provides a step-by-step guide to practicing it, and offers scenarios for practice. The tutorial concludes with pro tips for enhancing reflective listening skills, such as matching the speaker's level of emotional nuance and expanding one's emotional vocabulary.

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