Barclays' Karen Short on Shifts in How Consumers Shop for Groceries

The video discusses the shift to online grocery shopping during the COVID-19 pandemic, highlighting the advantages of in-house solutions over third-party services like Instacart. It examines the impact of Amazon's acquisition of Whole Foods and the trends in online grocery usage, particularly among older demographics. The discussion also covers Ahold Delhaize's market strategy, operational changes for retailers, and Kroger's approach to customer loyalty. The future of indoor shopping and SKU reduction in grocery stores are also explored.

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