Power BI Masterclass - Tracking Open Customer Issues with Power BI DAX

The video tutorial explains how to track customer complaints using a running total in Power BI. It begins with importing data from an Excel file, followed by creating helper columns like custom and index columns. The tutorial then demonstrates how to visualize data and calculate running totals using these columns. Finally, it covers creating a DAX formula to compute running totals, emphasizing the use of the index column for cumulative calculations.

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