How to develop active listening skills

The video emphasizes the importance of active listening in communication. It highlights that while we spend a significant amount of time listening, we often retain little information. Active listening involves understanding and valuing the speaker's words, which can lead to better communication, trust, and problem-solving. The video outlines examples and techniques of active listening, such as paraphrasing and asking questions, and introduces the three A's: attention, adjustment, and attitude. It also describes the five stages of active listening, from receiving to providing feedback.

What new insight or understanding did you gain from this video?

Evaluate responses using AI:

OFF