Chatbots for Beginners: A Complete Guide to Build Chatbots - Overview of Chatbots: Rule-Based Chatbots

The video tutorial explains rule-based chatbots, focusing on their structure and functionality. It begins with an introduction to chatbots and their greeting process. The tutorial then describes how visitors can select between sales and support tracks. The sales track allows users to request emails, schedule meetings, and interact with sales. The support track involves qualifying questions to provide relevant articles or videos. The tutorial concludes with a summary of the tracks and how chatbots handle additional questions.

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