Good bosses understand how much freedom to give people

The transcript describes the speaker's experience with a manager at a major NGO. The manager was affable and excellent at his job, building trust with new staff by keeping them on a short leash initially and granting freedom as they proved themselves. The speaker recounts a specific incident where the manager addressed inappropriate behavior, highlighting the importance of correcting mistakes. The manager's ability to balance freedom and discipline, along with his leadership qualities, left a lasting impression on the speaker.

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