Patients Confused By Out-Of-Hours GP Services

The video highlights the issue of patients visiting A&E due to a lack of awareness about alternative NHS services like NHS111 and out-of-hours GP services. It discusses the impact of this on hospital workloads and the need for better integration of services. Many patients are unaware of these options, leading to increased pressure on hospitals. NHS England acknowledges the need for improved service integration to address these challenges.

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