Rights of a Consumer and Filing a Complaint

The video tutorial covers consumer rights and protection, focusing on the Consumer Protection Act, 2019 in India. It explains consumer rights such as safety, information, choice, and redressal, and outlines responsibilities like filing complaints and checking quality marks. The process of lodging complaints through consumer courts and the role of the Central Consumer Protection Authority (CCPA) are discussed. The tutorial also highlights the use of technology and the National Consumer Helpline for filing complaints and promoting consumer awareness.

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