Effective Approaches to Confrontation and Investigation in the Workplace

The video tutorial discusses how to handle confrontations in the workplace in a friendly manner, focusing on building rapport and getting admissions from suspects. It covers the importance of private settings, the role of union representatives, and how to handle refusals to sign documents. The tutorial also advises on communicating with staff about sensitive issues without defaming anyone.

What new insight or understanding did you gain from this video?

Evaluate responses using AI:

OFF