Professionalism - How to Address Others

The video tutorial discusses how to address others in conversations, focusing on the use of first names versus last names based on familiarity. It provides techniques for remembering names, highlights regional differences in using 'Sir' or 'Ma'am', and emphasizes the importance of respecting gender pronouns. The tutorial also covers maintaining engagement and respect during conversations and offers guidance on how to end conversations professionally.

What new insight or understanding did you gain from this video?