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Chatbots for Beginners: A Complete Guide to Build Chatbots - Overview of Chatbots: Benefits of Chatbots
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Information Technology (IT), Architecture, Business
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The video discusses the benefits of adopting chat bots, including personalized customer experiences, efficient staff onboarding, lead identification, standardized solutions, cost cutting, scalability, and 24/7 availability. Chat bots enhance customer interactions by tailoring experiences, freeing staff for more critical tasks, identifying potential sales leads, maintaining product standards, reducing staffing costs, and ensuring constant availability.
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