London Police Introduce Innovative Text Phone System for Deaf and Hearing-Impaired Individuals

The video discusses a new innovative text phone system being implemented in 32 control centres across London to aid the deaf and those with hearing deficiencies. Previously, these individuals relied on British Telecom operators to relay calls to the police. The new system, developed by Damavo UK, aims to provide direct access and is expected to be adopted globally. Training for the system takes about six weeks, ensuring personnel are equipped to operate the devices. Linda Vandenhender, director of the Metropolitan Police Strategic Disability Team, emphasizes the system's role in ensuring equal access to police services.

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