21 Phrases For Formal Emails - Business English

The video tutorial provides guidance on writing formal emails, covering key phrases and expressions. It begins with greetings, advising on the use of 'Miss' and 'Mr.' and how to address unknown recipients. It then discusses introducing oneself, referring to previous contact, stating the email's purpose, and handling attachments. The tutorial also covers making requests, arrangements, and confirmations, and concludes with closing lines and offering further communication. The emphasis is on maintaining professionalism and clarity in formal email communication.

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