Pursue substance over image

The transcript discusses a major construction project at the National Exhibition Center in Birmingham, initially focused on enhancing the building's facade with EU funding. However, upon review, it was deemed a poor investment, and the focus shifted to improving the building's interior. The decision was made after consulting with the team and the council, emphasizing the importance of substance over image for visitor experience. The project was canceled, and funds were redirected to more beneficial uses, highlighting the lesson of prioritizing substance over ego and image.

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