TED: To support people at work, focus on needs — not identity | Gabrielle Novacek

The video discusses the speaker's personal journey as a caregiver and the challenges faced in current DEI programs. It highlights the need for a deeper understanding of employees beyond demographics, using consumer insights to address their needs. The video also presents a case study on supporting caregivers and retail employees, emphasizing the importance of inclusive strategies. The conclusion calls for a new approach to DEI that truly benefits diverse workforces.

What new insight or understanding did you gain from this video?

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