Ambiguity Theory

The video discusses ambiguity theory in organizational decision making, highlighting that organizations often face turbulence and ambiguity. It challenges the notion of rational decision making by emphasizing that ambiguity undermines the availability of information, making rational processes difficult. Ambiguity theory suggests that decision making is an emergent process from a mix of problems, solutions, and participants, rather than a linear rational process. The focus is on understanding decision making in ambiguous environments.

What new insight or understanding did you gain from this video?