Understanding Customer Priority: Factors to Consider

Understanding Customer Priority: Factors to Consider

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Interactive Video

Business

University

Hard

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The video tutorial discusses the concept of customer drive, which is the motivation for individuals to purchase a product, service, or idea. It explores various factors influencing this drive, such as barriers, impulse control, and the severity of need or want. The tutorial also covers metrics and research methods to assess customer behavior, the effort required to access products, and the role of substitutes and competition. Finally, it highlights the importance of marketing strategies and prioritizing efforts to enhance brand awareness and facilitate transactions.

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OPEN ENDED QUESTION

3 mins • 1 pt

What new insight or understanding did you gain from this video?

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