Chip Conley: Measuring what makes life worthwhile

The video discusses the importance of focusing on what truly counts in life and business. It begins with a story about Vivian, an immigrant who finds joy in her work through emotional connections. The speaker shares his experience during economic downturns and how Maslow's hierarchy of needs influenced his business approach. He emphasizes the significance of intangibles, like employee happiness, and introduces Bhutan's Gross National Happiness as a model. The video concludes with a call to redefine success metrics, valuing intangibles alongside tangibles.

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