Tactics to Improve Electronic Communications

Tactics to Improve Electronic Communications

Assessment

Interactive Video

Business

University

Hard

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The video tutorial discusses the challenges of virtual negotiations, emphasizing the importance of emotional and psychological elements that are often lost in non-face-to-face interactions. It highlights the need to focus on emotions, build relationships, establish trust, and find common ground to facilitate effective negotiations. The tutorial also covers techniques like schmoozing and demonstrating reciprocity to enhance mutual understanding and acceptance, ultimately aiming to overcome the limitations of electronic communication compared to in-person negotiations.

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What new insight or understanding did you gain from this video?

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