AEE Bonus: Confident Phone Calls in English, and a Free Live Webclass!

The video tutorial discusses effective communication strategies for phone calls in English, focusing on requesting clarification and asking for repetition. It emphasizes the importance of using specific phrases to ensure clear communication, especially in business contexts. The tutorial also highlights the differences between informal and formal language, advising on appropriate usage based on the context and relationship with the person on the other end of the call.

What new insight or understanding did you gain from this video?