Cancellation of 999 calls in Ireland 'a serious issue' says minister

The transcript discusses the serious issue of inappropriate cancellations of 999 calls and the measures taken by the Commissioner to ensure trust in emergency services. It highlights the introduction of new processes to prevent such issues, especially for vulnerable individuals seeking help. The Policing Authority is examining the matter, with Minister McEntee's involvement, to ensure accountability. The importance of a robust, independent oversight structure in the policing system is emphasized.

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