Email Writing Etiquette and Formality

The video tutorial emphasizes the importance of using professional language in business emails, especially when applying for jobs. It provides tips for writing both formal and informal emails, highlighting the need to consider the relationship with the reader and cultural context. Formal emails should use appropriate starting and ending phrases, while informal emails can be more casual. The video advises against using slang, emojis, and all caps, as these are too informal for professional communication.

Why is it important for business emails to appear professional?

• To make emails longer

• To confuse the reader

• To show off vocabulary

• To make a good first impression

When should you use formal language in an email?

• When chatting with family

• When sending a birthday message

• When applying for a job

• When writing to a friend

What should you consider about the reader before writing an email?

• Their favorite color

• Their relationship with you

• Their favorite food

• Their age

How can culture affect email formality?

• It changes the email's length

• It influences the level of formality

• It determines the language used

• It doesn't affect it at all

What should you do before deciding the formality of your email?

• Ask a friend

• Get familiar with the culture

• Check the weather

• Read a book

What is a common opening phrase for a formal email in the UK?

• Hey there!

• Dear Mr Piper

• What's up?

• Hello friend

What is an appropriate closing phrase for a formal email when you know the reader?

• See you later

• Yours sincerely

• Cheers

• Best wishes

What is a formal closing phrase when you don't know the reader?

• See you soon

• Best wishes

• Yours sincerely

• Yours faithfully

Which opening phrase is suitable for an informal email?

• To whom it may concern

• Hi

• Greetings

• Dear Sir or Madam

What is a casual closing phrase for an informal email?

• See you soon

• Best regards

• Sincerely

• Yours faithfully