Teacher Neff introduces the course on oral communication, emphasizing its importance in human life. The lesson covers the etymology of 'communication', its definition, nature, and the elements involved. The process of communication is explained, highlighting the roles of the speaker, message, channel, receiver, and feedback. Barriers to communication, both external and internal, are discussed. The lesson concludes with a summary of the key points covered.

Why is communication considered vital in human life?

• It is only important for business purposes.

• It is not necessary for developing relationships.

• It only helps in sharing information.

• It plays a crucial role in sharing ideas and building relationships.

What does the Latin word 'communis' mean?

• To speak

• Commonness

• To share

• To listen

What is the primary goal of communication?

• To confuse

• To argue

• To exchange thoughts and ideas

• To entertain

Which of the following is NOT a characteristic of communication?

• It is a process

• It is always verbal

• It occurs between two or more people

• It can be both verbal and non-verbal

Which of the following is an example of non-verbal communication?

• Facial expression

• Phone call

• Text message

• Email

What is the primary goal of communication?

• To entertain

• To exchange thoughts and ideas

• To confuse

• To argue

Which of the following is NOT an element of communication?

• Speaker

• Message

• Channel

• Audience

Which of the following is NOT a channel of communication?

• Internal thoughts

• Written communication

• Video conferencing

• Face-to-face conversation

What is the primary function of the channel in communication?

• To encode the message

• To transport the message

• To act as a barrier

• To provide feedback

Which of the following is an example of a verbal communication channel?

• Facial expression

• Telephone conversation

• Body language

• Written letter