Phone Communication Scenarios

Phone Communication Scenarios

Assessment

Interactive Video

English

6th - 7th Grade

Hard

Created by

Richard Gonzalez

FREE Resource

This video lesson teaches common English phrases used during phone calls, especially when facing issues like poor connections or needing to end the call. It covers how to handle situations where the call is breaking up, how to ask for repetition, and what to say if the call disconnects or if the phone battery is low. The lesson also includes a simulated phone call to demonstrate these phrases in context.

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8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What phrase might you use to end a phone call when you need to do something else?

See you soon.

I gotta go.

I'll call you tomorrow.

Let's talk later.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does it mean when someone says 'you're cutting out' during a call?

The connection is poor, and words are missing.

The call is about to end.

The person is not interested in the conversation.

The person is speaking too softly.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you can't hear someone clearly, what is a polite way to ask them to repeat themselves?

What did you say?

Could you please repeat that?

I didn't catch that.

Say it again.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What might you say if you suspect the other person is no longer on the line?

Is this a bad time?

Should I call back?

Are you still there?

Can you hear me now?

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common phrase to use when you think the phone connection is poor?

The line is busy.

Let's try again later.

I can't hear you at all.

I think we have a bad connection.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What might you say if a call ends unexpectedly due to a bad connection?

The call dropped.

They hung up.

I lost them.

I disconnected.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you inform the other person if your phone battery is low during a call?

My phone is acting up.

I'll call you back later.

I need to charge my phone.

Let's talk quickly, my phone is going to go dead.

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if you find the lesson helpful?

Ignore it.

Share it with friends.

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Watch it again.