Polite Request Strategies

The video tutorial by Rebecca focuses on teaching how to be polite and make polite requests. It introduces various expressions like 'please', 'could you please', and 'would you mind', explaining their usage in different contexts such as banks, restaurants, call centers, and at home. The tutorial emphasizes the importance of politeness in both personal and professional settings, suggesting that using polite language can lead to more positive interactions. The video concludes with an invitation to take a quiz on the topic for further learning.

Why is it important to be polite when making requests?

• It is a way to manipulate others.

• It shows that you are weak.

• It makes people more likely to fulfill your requests.

• It is not important at all.

Which phrase is considered the most versatile for making polite requests?

• 'Could you please?'

• 'Would you mind?'

• 'Can you?'

• 'Please do something.'

What is the main difference between 'can you' and 'could you'?

• There is no difference.

• 'Can you' is more formal.

• 'Can you' is more polite.

• 'Could you' is more polite.

How should you respond to 'Would you mind opening the window?' if you agree?

• No, I don't mind.

• Yes, I will.

• No, I won't.

• Yes, I mind.

What is a more polite way to ask someone to fill out a form at the bank?

• 'You must fill out this form.'

• 'Could you please fill out this form?'

• 'Fill out the form now.'

• 'Fill in this form.'

In a call center, how should you ask for a customer's phone number politely?

• 'Your phone number, please.'

• 'Could you please give me your phone number?'

• 'I need your phone number.'

• 'Give me your phone number.'

What is a polite way to ask a colleague to send an email?

• 'Send them an email.'

• 'You should send an email.'

• 'Could you please send them an email?'

• 'Email them now.'

How can you politely request more towels in a hotel?

• 'I need towels.'

• 'Towels, please.'

• 'Could you please send some towels to my room?'

• 'Send me some towels.'

What is a polite way to ask someone to speak louder on the phone?

• 'Could you please speak a little louder?'

• 'Louder, please.'

• 'Speak louder.'

• 'I can't hear you.'

How should you ask a family member to turn off the TV politely?

• 'Turn off the TV.'

• 'Could you please turn off the TV?'

• 'TV off, now.'

• 'You should turn off the TV.'