Consumer Rights

What is the primary purpose of the Consumer Rights Act (2015)?

• To regulate consumer spending habits.

• To help businesses increase their sales.

• To regulate business behavior and prevent consumer exploitation.

• To provide guidelines for international trade.

Which of the following is NOT a criterion for a product to be considered of "satisfactory quality" under the Consumer Rights Act (2015)?

• It must be free of minor defects.

• It must be safe and durable.

• It must be sold at a low price.

• It must not be damaged or defective when new.

What does it mean for a product to be "fit for purpose"?

• It must be the latest model available.

• It must be able to perform the tasks it was designed for.

• It must come with a comprehensive warranty.

• It must be aesthetically pleasing.

If a product is found to be of unsatisfactory quality, unfit for purpose, or not as described within 30 days of purchase, what is the consumer's primary right?

• To receive a partial refund.

• To return the goods for a full refund.

• To have the product repaired at no cost.

• To exchange the product for a different item.

If a fault develops in a product more than six months after purchase, who bears the burden of proving the fault was present at the time of purchase or delivery?

• The retailer.

• The manufacturer.

• The consumer.

• The courier service.