Tom Wujec: Got a wicked problem

What is the primary goal of the "How to Make Toast" design exercise?

• To teach people how to cook toast perfectly.

• To identify who is good at drawing.

• To help people understand and solve complex problems.

• To compare American and European toasting methods.

What are the initial instructions for the "How to Make Toast" drawing exercise?

• Use a clean sheet of paper, a felt marker, and write a detailed description.

• Use a clean sheet of paper, a felt marker, and draw without using any words.

• Use any materials available and draw the process as quickly as possible.

• Collaborate with a partner to draw the process together.

In the context of the "How to Make Toast" exercise, what do "nodes" represent?

• The connections between different steps.

• The tangible objects involved in the process.

• The actions performed during toast making.

• The time taken for each step.

What two common elements are found in most drawings of the toast-making process?

• Colors and shapes.

• Words and arrows.

• Nodes and links.

• Toasters and bread.

What is formed by combining "nodes" and "links" in the toast-making diagrams?

• A complex recipe.

• A simple flowchart.

• A systems model.

• A visual narrative.

How do many Europeans typically make toast, according to the examples shown?

• Using a microwave.

• Using a toaster.

• Using a frying pan.

• Using an open fire.

What is considered the "sweet spot" for the number of nodes in a diagram to effectively communicate a visual idea?

• Less than 4 nodes.

• Between 5 and 13 nodes.

• More than 13 nodes.

• Exactly 4 nodes.

What is a key benefit of using sticky notes or cards instead of drawings for the "How to Make Toast" exercise?

• It makes the process more artistic.

• It allows for rapid iteration and easier rearrangement of ideas.

• It reduces the number of nodes in the model.

• It makes the final toast taste better.

What happens to the complexity of group models during the collaborative drawing process?

• It remains consistently low throughout.

• It starts messy, becomes messier, and then refines into clarity.

• It immediately becomes clear and organized.

• It increases steadily without refinement.

What is the impact of working in complete silence during collaborative visualization?

• It makes the process slower and less efficient.

• It leads to more talking and less drawing.

• It results in better and quicker outcomes.

• It causes participants to lose focus.