Conflict Resolution

What is stated about conflict?

• Conflict should always be avoided.

• Conflict is a natural part of life.

• Conflict only weakens relationships.

• Conflict is a sign of a failed relationship.

When resolving conflict, why is it important to focus on the issue being discussed?

• To avoid discussing personal feelings.

• To ensure a quick resolution.

• To prevent old mistakes from hindering a solution.

• To show dominance in the argument.

What is advised regarding your feelings during an argument?

• Express all your feelings immediately.

• Suppress your feelings completely.

• Take a moment to collect your thoughts and respond calmly.

• Let your emotions guide your response.

What is the ultimate goal when being open to apologizing and forgiving in a conflict?

• To prove who is right.

• To end the discussion quickly.

• To strengthen the relationship.

• To avoid future conflicts.

What does it mean to "hear" someone in a conflict, beyond just listening?

• To agree with everything they say.

• To keep an open mind and try to understand their point of view.

• To wait for your turn to speak.

• To only pay attention to facts, not emotions.