Business School 101: Understanding Negative Workplace Behaviors

What percentage of employees have reportedly experienced negative workplace behaviors?

• 75%

• 63%

• 80%

• 50%

Which of the following is NOT a form of withdrawal behavior?

• Daydreaming

• Pretending to be busy

• Excessive socializing

• Aggression

What is a common misconception about silence in the workplace?

• Silence is always negative

• Silence is a form of communication

• Silence can lead to innovation

• Silence indicates satisfaction

Which strategy is NOT recommended to address silence in the workplace?

• Encouraging open communication

• Setting an example as a leader

• Providing feedback channels

• Ignoring silent employees

What characterizes counterproductive workplace behaviors?

• They are always unintentional

• They improve workplace morale

• They disrupt relationships and performance

• They are rare in most organizations

Which of the following is a specific type of counterproductive behavior?

• Silence

• Daydreaming

• Work-home spillover

• Bullying

What is a recommended strategy to address counterproductive behaviors?

• Provide training on conflict resolution

• Ignore minor conflicts

• Avoid setting boundaries

• Encourage competition among employees

What is a work-home spillover?

• When work and home life are completely separate

• When work dissatisfaction impacts home life

• When home life affects work performance

• When home life improves work satisfaction

Which strategy is NOT effective in managing work-home spillovers?

• Providing Employee Assistance programs

• Ignoring employees' personal needs

• Offering flexible work arrangements

• Promoting work-life balance

How can leaders help manage work-home spillovers?

• By discouraging work-life balance

• By promoting longer work hours

• By ignoring signs of spillovers

• By recognizing signs and offering support