Assertiveness Skills Quiz

What is a common trait of assertive people mentioned in the introduction?

• They prefer to work alone.

• They avoid confrontation.

• They often get the window seat on airplanes.

• They are always quiet.

What does the acronym N.U.T.s stand for?

• Negotiable Unchangeable Terms

• Non-negotiable Unchangeable Terms

• Non-negotiable Unalterable Terms

• Negotiable Unalterable Terms

What should you focus on to maintain assertiveness in communication?

• Avoiding conflict.

• Being agreeable.

• The other person's feelings.

• Your priorities and boundaries.

What should you do if a waiter brings you the wrong order?

• Wait until the end of the meal to complain.

• Complain to the manager immediately.

• Politely ask the waiter to correct the order.

• Leave without saying anything.

What is a common mistake people make when trying to be assertive?

• Avoiding eye contact.

• Being too direct.

• Using passive-aggressive language.

• Speaking too loudly.

What is a key aspect of projecting assertiveness through body language?

• Avoiding eye contact.

• Speaking softly.

• Slumping your shoulders.

• Maintaining good posture.

What is a suggested technique if you're nervous about maintaining eye contact?

• Close your eyes.

• Look away frequently.

• Look at the person's nose or forehead.

• Look at the person's feet.

What is the benefit of using 'I' statements?

• They are easier to remember.

• They help express your needs without blaming others.

• They make you sound more authoritative.

• They are more polite.

Which of the following is an example of an 'I' statement?

• You never help with the chores.

• I feel overwhelmed with the chores.

• You are always busy.

• You should do more around the house.

What is the wrong way to ask your roommate to do the dishes?

• I would appreciate your help with the dishes.

• I feel like I've been doing more than my share.

• Could you help me with the dishes?

• You never do the dishes.